BARE International

BARE International Welcome to the BARE International official page! We offer global customer experience research insights and solutions. Bare International, Inc.
(18)

was founded in 1987 by Dale and Michael Bare in Fairfax, Virginia. The idea was born when they found that current ‘mystery shop’ companies were providing only limited mystery shop services in local areas. The Bares wanted to set up a company that would make consistent services available at a national level. Originally called “Restaurant & Hotel Services” (RHS), the company’s base was in the hospitality industry. For many years, Restaurant and Hotel Services provided Mystery Shop Guests and Integrity Audits to hotel and restaurant chains across the USA.

was founded in 1987 by Dale and Michael Bare in Fairfax, Virginia. The idea was born when they found that current ‘mystery shop’ companies were providing only limited mystery shop services in local areas. The Bares wanted to set up a company that would make consistent services available at a national level. Originally called “Restaurant & Hotel Services” (RHS), the company’s base was in the hospitality industry. For many years, Restaurant and Hotel Services provided Mystery Shop Guests and Integrity Audits to hotel and restaurant chains across the USA.

Operating as usual

BARE International: Revealing the True Nature of Business
11/04/2020

BARE International: Revealing the True Nature of Business

11/04/2020

🎙️Introducing EXPERIENCE, the BARE #podcast that shares insights, tips, trends, & everything #experience. Whether you have customers, guests, fans, you provide an experience.

📻Tune in to our inaugural episode on #NPS and Turning Passives into Promoters: https://anchor.fm/bare-international

📱 How are businesses using new technologies to provide the best customer service possible during the new normal? #BAREsh...
10/29/2020
How can you provide great customer experience during social distancing?

📱 How are businesses using new technologies to provide the best customer service possible during the new normal? #BAREshares an article from ITProPortal on shifting #CX strategies in the #hospitality industry. 🍴
🔗http://ow.ly/eBwJ50C6bzD

'How hospitality can ensure social distancing down to the very last step: the payment.' BARE shares an article for ITProPortal with new technology uses to provide great customer experience in the hospitality industry.

🎃 Is it time to skip the Jack O' Lanterns and bring out the egg nog? #BAREshares an article from Forbes with early #holi...
10/28/2020
How are online retailers kicking off 'Christmas in October'?

🎃 Is it time to skip the Jack O' Lanterns and bring out the egg nog? #BAREshares an article from Forbes with early #holidayshopping tactics. 🎁
🔗http://ow.ly/hkOP50C57p4

'Amazon's Prime Day 2020 might have kicked up an early holiday digital shopping frenzy on the site earlier this month, but as it turns out, other retailers hoped to benefit directly and indirectly from the commotion too. ' BARE shares an article for Forbes with early retail holiday shopping.

🙌 A big shout out to our client partner Glory Days Grill! We love supporting our clients any way we can!
10/27/2020

🙌 A big shout out to our client partner Glory Days Grill! We love supporting our clients any way we can!

🎀 Thank you to Dale Bare for your supportive words! Together, we all can make a difference. 🤲#BreastCancerAwarenessMonth
10/23/2020

🎀 Thank you to Dale Bare for your supportive words! Together, we all can make a difference. 🤲
#BreastCancerAwarenessMonth

💗 THANK YOU to BARE's Jen Elyer for sharing some words with us. Join the fight against breast cancer this #Pinktober! 🎗️...
10/22/2020

💗 THANK YOU to BARE's Jen Elyer for sharing some words with us. Join the fight against breast cancer this #Pinktober! 🎗️
#BreastCancerAwarenessMonth

👩‍🏭 How should industrial businesses start their customer experience journey? #BAREshares an article from Thomas with #C...
10/22/2020
How to bring customer experience back into industrial B2B sales?

👩‍🏭 How should industrial businesses start their customer experience journey? #BAREshares an article from Thomas with #CX tips for #manufacturing. 🏭
🔗http://ow.ly/uBU050BZUuJ

'Although customer experience has been coined as a key facet of a company's brand perception, and in turn, the quality of its products, the term is not one we see often in industry.' BARE shares an article for Thomas with customer experience tips for industrial businesses.

🎗️ Hope. Strength. Courage. We fight together. 🥊#BreastCancerAwarenessMonth #WereInThisTogether
10/21/2020

🎗️ Hope. Strength. Courage. We fight together. 🥊
#BreastCancerAwarenessMonth #WereInThisTogether

✋'No matter what industry you’re in, your customers need you on their side now more than ever.' #BAREshares an article f...
10/20/2020
Which industries are leading with customer experience during COVID-19?

✋'No matter what industry you’re in, your customers need you on their side now more than ever.' #BAREshares an article from CustomerThink on key #industries during the pandemic. 🛒
🔗http://ow.ly/UsFu50BXMIv

'Leaders across the landscape understand that if they want to start posting pre-pandemic numbers, they need to streamline the customer experience as much as possible.' BARE shares an article for CustomerThink on key industries during the pandemic.

🎉Thank you for everyone’s participation in our restaurant survey! Interested in more opportunities like these? Make sure...
10/19/2020

🎉Thank you for everyone’s participation in our restaurant survey! Interested in more opportunities like these? Make sure you're a registered shopper so we can let you know!
🔗http://ow.ly/esfO50BUIts

🗯️'Customers are calling the shots, and you can’t ignore it.' #BAREshares an article from Forbes on consumer #demand tre...
10/15/2020
What do B2C companies need to understand to meet consumer demands?

🗯️'Customers are calling the shots, and you can’t ignore it.' #BAREshares an article from Forbes on consumer #demand trends. 📈
🔗http://ow.ly/930450BTq9B

'A salesperson shared three options a client might expect when doing business with his company: high quality, quick service and low price. He told the customer, “You get to choose two of the three."' BARE shares an article for Forbes on consumer demand trends.

🎀 #jointhefight We're in this together, through support and community. 🌐💗
10/13/2020

🎀 #jointhefight We're in this together, through support and community. 🌐💗

😲 How do you maintain and improve the level of #personalization you offer customers? #BAREshares an article from Forbes ...
10/13/2020
How do you create incredible virtual customer experiences?

😲 How do you maintain and improve the level of #personalization you offer customers? #BAREshares an article from Forbes on #virtual personalized service.
🔗http://ow.ly/gHNl50BRtAg

'Covid has accelerated plenty of business trends, but personalization is one that’s often overlooked.' BARE shares an article for Forbes on virtual personalized services.

#CXMeans "the emotional state with which I leave the store" 💝We asked shoppers to share what customer experience means t...
10/09/2020

#CXMeans "the emotional state with which I leave the store" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "showing genuine interest in helping customers" 💝We asked shoppers to share what customer experience means to t...
10/09/2020

#CXMeans "showing genuine interest in helping customers" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "a thing which the entire company must be devoted to as one, in order to deliver the WOW factor" 💝We asked shop...
10/09/2020

#CXMeans "a thing which the entire company must be devoted to as one, in order to deliver the WOW factor" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "iconic customer service" 💝We asked shoppers to share what customer experience means to them!
10/08/2020

#CXMeans "iconic customer service" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "the customer should be valued and respected" 💝We asked shoppers to share what customer experience means to the...
10/08/2020

#CXMeans "the customer should be valued and respected" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "happiness in everything" 💝We asked shoppers to share what customer experience means to them!
10/08/2020

#CXMeans "happiness in everything" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "giving them great satisfaction" 💝We asked shoppers to share what customer experience means to them!
10/07/2020

#CXMeans "giving them great satisfaction" 💝

We asked shoppers to share what customer experience means to them!

#CXMeans "clean & very well organized" at the World Class Romania Gym 💖 We asked shoppers to share #MemorableExperiences...
10/07/2020

#CXMeans "clean & very well organized" at the World Class Romania Gym 💖

We asked shoppers to share #MemorableExperiences and shout outs to companies and brands that went the extra mile to make them feel special!

"We are passionate about our service mantra, 'Guest Service First!' and we believe that each guest interaction is an opp...
10/06/2020

"We are passionate about our service mantra, 'Guest Service First!' and we believe that each guest interaction is an opportunity to go above and beyond!"

🏆Congratulations to Gila River Hotels & Casinos who was awarded our annual Customer Experience Excellence honor for their commitment to #GuestExperience 🎰💯

We are proud to be in partnership with you! #CXDay #CXMeans

#CXMeans an "act of kindness" at KFC 💖 We asked shoppers to share #MemorableExperiences and shout outs to companies and ...
10/06/2020

#CXMeans an "act of kindness" at KFC 💖

We asked shoppers to share #MemorableExperiences and shout outs to companies and brands that went the extra mile to make them feel special!

"Five Guys is a place where we want customers to enjoy the same experience, quality and comfort every time they visit."🏆...
10/06/2020

"Five Guys is a place where we want customers to enjoy the same experience, quality and comfort every time they visit."

🏆Congratulations to Five Guys International, who was awarded our annual Customer Experience Excellence honor for their commitment to #CX. 🍔🍟

We are proud to be in partnership with you! #CXDay #CXMeans

#CXMeans "amazing servers" at the Golden Corral  💖 We asked shoppers to share #MemorableExperiences and shout outs to co...
10/06/2020

#CXMeans "amazing servers" at the Golden Corral 💖

We asked shoppers to share #MemorableExperiences and shout outs to companies and brands that went the extra mile to make them feel special!

#CXMeans an "unbelievable moment" at the Radisson 💖 We asked shoppers to share #MemorableExperiences and shout outs to c...
10/05/2020

#CXMeans an "unbelievable moment" at the Radisson 💖

We asked shoppers to share #MemorableExperiences and shout outs to companies and brands that went the extra mile to make them feel special!

👂 Are businesses showing you enough empathy when delivering customer service? #BAREshares an article from Forbes on #emp...
10/01/2020
Why should you be empathetic towards your customers?

👂 Are businesses showing you enough empathy when delivering customer service? #BAREshares an article from Forbes on #empathy between #brands and their #customers. 🤝
🔗http://ow.ly/axn850BGWFd

'Over the last few months, there has been much talk about how an organization's ability to deliver great service and experience to their customers is dependent on their ability to be empathetic towards their customers.' BARE shares an article for Forbes on empathy between brands and their customers.

BARE International
10/01/2020

BARE International

🍳 Are you cooking more at home? 🏋️Doing more in-home workouts? #BAREshares an article from Forbes with big #trends resul...
09/24/2020
What long-term customer experience trends resulted from the pandemic?

🍳 Are you cooking more at home? 🏋️Doing more in-home workouts? #BAREshares an article from Forbes with big #trends resulting from the pandemic.
🔗http://ow.ly/CMGF50BAn2b

'There’s no denying the impact of COVID-19 on all areas of everyday life. Retailers and other companies are adjusting their approaches to capitalize on a new way of consumer life—focusing on health and safety, staying home and finding creative ways to shop.' BARE shares an article for Forbes wit...

🤗 'The first concern is to secure your people and your service.' #BAREshares an article from Marketing Week on why takin...
09/22/2020
How does great customer experience start from company culture?

🤗 'The first concern is to secure your people and your service.' #BAREshares an article from Marketing Week on why taking care of employees has helped take care of customers in times of crisis. 🤔
🔗http://ow.ly/cdF350BybrS

'Brands have implemented any number of approaches in the name of customer experience; agile techniques, insight-driven strategy and real-time optimization. But, catapulted into lockdown by Covid-19, the following six months have been the ultimate litmus test for them.' BARE shares an article for Mar...

Address

3702 Pender Drive, Suite #305
Fairfax, VA
22030

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

(800) 296-6699

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Our Story

BARE International (BARE) is a global firm dedicated to providing organizations with key information regarding customer service, integrity and brand standards. BARE gathers the information needed to improve the overall quality of brand performance and profitability, while ensuring consistency of measurement and simplified reporting. We perform thousands of audits and mystery visits monthly in over 100 countries worldwide. Founded in 1987 and still owned by Michael and Dale Bare, BARE has grown to over 200 highly qualified employees globally. Headquartered in Fairfax, VA, BARE has international offices in: Antwerp, Belgium; Budapest, Hungary; Mumbai, India; Shanghai, China; São Paolo, Brazil, Singapore and Santiago, Chile. We perform over 30,000 evaluations each month in over 100 countries across the globe with a 99.2% successful completion ratio. BARE’s inception stems from the hospitality industry where the company was among the first of its kind providing acumen into the real customer experience for large chain restaurant and hotel groups across the United States. As the company reputation spread, other opportunities were revealed and the company expanded into the Retail and Financial industries during the early 1990’s. By 1998, BARE was recognized as a premier resource for the retail, hospitality, health & fitness, financial and automotive industries across the globe. Our high standards of performance and client customer service have made us one of the industry’s foremost Mystery Customer Research firms. With BARE International you can count on a reliable and truly motivated business partner. In order to preserve BARE’s commitment to exceptional customer service, BARE established international offices to provide global services for diversified clients. With our international presence, many major market research companies turn to BARE as their provider of fieldwork audits.

Contact us to find out more on BARE International’s services and how we can help reveal the true nature of your business today.

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Comments

#imaCUSTOMER I appreciate being greeted when I enter a store. If I feel welcome, I will most likely make a purchase.
#imaCustomer What shows me that you care about my business is how I'm treated after I've made a purchase
#iamaCustomer and now that I have gotten of age, I am happy to get my senior discounts where and whenever I can!! 🤩
Excellent company to work for and with. A top favorite of mine. Good assignments with good pay. Highly recommended
#imaCustomerand i love The Super Star customer shops since the long time Employees that work there have always been awesome and very nice to me. They do great work and I get an oil change and a wash too boot.
Bare International provides unmatched customer service that is beyond reproach!! Imacustomer#BareInternational
#imacustomer and with BARE International that's exactly what I appear to be. While I conduct assignments, I do not draw attention to myself. In fact, I do all that I can to remain as anonymous and unmemorable as possible. And as a patron of any business, I appreciate being treated fairly, kindly and honestly ~ and whenever possible, promptly. 😉
Hello Schedulers! I do shops for you in Nevada under QSI. I am going to Spain for three weeks in October and would love to shop for you! Please contact me through messenger, adding a note here so I know who you are and I will respond ASAP! Gracias!
Are you going or thinking of going to the Shoppersfest in Pittsburgh in 2 weeks? I am searching for someone or a few people to carpool together to attend. Of your a new shopper this is a great learning and networking experience but beneficial to all shoppers. If your in the southern Ontario or greater Toronto area PM me ASAP to talk about this in detail. I will not make the trip driving on my own. https://mspa-americas.org/2019-shopperfest
I'm about to do my first Pearson VUE shop. Anybody have any last minute tips?
Has anybody worked for this outfit-Redquanta? I was awarded 4 takeout shops but am a little wary. Any info appreciated!
#CXMeans making someone's day better than it was