Idomoo Idomoo helps brands deliver on the promise of customer personalization: moving each customer to action by addressing them individually. In a world of endless stream of content, Idomoo's Personalized Video excels customer communication to be effective and relevant.

Millions of Idomoo Personalized Videos were created to fuel customer satisfaction, acquisition, retention and brand loyalty. With Idomoo organizations are able to inspire their audience and grow their business. Leaders in Telecommunication, Utilities, Banking, Insurance and other industries benefit every day the outstanding value of Idomoo's Personalized Videos as marketing, customer success and brand loyalty programs. Learn more: https://www.idomoo.com/

Millions of Idomoo Personalized Videos were created to fuel customer satisfaction, acquisition, retention and brand loyalty. With Idomoo organizations are able to inspire their audience and grow their business. Leaders in Telecommunication, Utilities, Banking, Insurance and other industries benefit every day the outstanding value of Idomoo's Personalized Videos as marketing, customer success and brand loyalty programs. Learn more: https://www.idomoo.com/

Operating as usual

Foxy Bingo a leader in the UK bingo market, is increasingly using @Idomoo Personalised Video to connect with their custo...
12/04/2020
Casino International | Foxy Bingo utilises Personalised Videos by Idomoo to great effect

Foxy Bingo a leader in the UK bingo market, is increasingly using @Idomoo Personalised Video to connect with their customers and drive action: https://www.casinointernational-online.com/foxy-bingo-utilises-personalised-videos-by-idomoo-to-great-effect/
#bingo #digitalmarketing #videomarketing

Idomoo, specialists in fusing the power of video and data, has today revealed the success of its work with Foxy Bingo, one of the biggest names in the UK bingo market, to deliver cutting-edge, Personalised Video thanking and rewarding customers for their loyalty over the last 15 years. The success,....

Whatever your political views, 2020 is a great time to do your civic duty and vote. Or maybe there's something else driv...
09/25/2020
vote.idomoo.com

Whatever your political views, 2020 is a great time to do your civic duty and vote. Or maybe there's something else driving you to vote?

Tell the world #WhyImVoting, or challenge a friend to do the same. Together, we can #GetOutTheVote, while having fun!

Read about our #WhyImVoting campaign here - https://blog.idomoo.com/whyimvoting/

Or simply go to https://vote.idomoo.com/ and make your own button now!

#elections2020 #voterregistration

See how Kaltura, a leading provider of video services, used Idomoo's PVaaS platform to drive excitement around its brand...
09/01/2020
Kaltura chooses Idomoo’s Personalized Video as a Service platform to create buzz around its brand refresh - Idomoo Blog

See how Kaltura, a leading provider of video services, used Idomoo's PVaaS platform to drive excitement around its brand refresh

#videomarketing #datadrivenvideo #customerengagement

https://blog.idomoo.com/kaltura-chooses-idomoos-personalized-video-as-a-service-platform-to-create-buzz-around-its-brand-refresh/

Kaltura chose Idomoo’s Personalized Video platform to create a high-energy video that integrated each employee’s name in his or her own video, in which they “unboxed” a psychedelic carwash representing the excitement of the “refreshing” process.

What are the Top 10 Ways to Personalize Video? See them here...  #PersonalizedVideo #VideoMarketinghttps://blog.idomoo.c...
08/19/2020
Top 10 Ways To Personalize Video - Idomoo Blog

What are the Top 10 Ways to Personalize Video? See them here...

#PersonalizedVideo #VideoMarketing

https://blog.idomoo.com/top-10-ways-to-personalize-video/

“Personalization” has become an inescapable marketing buzzword. It seems everywhere you turn someone is talking about “personalized experiences”, “personalized ads”, “personalized communications”, and so on. Then there’s “Personalized Video”, which aims to combine 2 massive int...

PPP Forgiveness: How SBA Lenders are Successfully Handling Borrower Concerns: A new tool to reduce calls and drive satis...
06/11/2020
PPP Forgiveness: How SBA Lenders are Successfully Handling Borrower ConcernsA new tool to reduce calls and drive satisfaction - Idomoo Blog

PPP Forgiveness: How SBA Lenders are Successfully Handling Borrower Concerns: A new tool to reduce calls and drive satisfaction

https://blog.idomoo.com/ppp-forgiveness-how-sba-lenders-are-successfully-handling-borrower-concerns/

#Selfservice #PPP #marketing

Let’s face it, every additional word I write here risks losing your attention. Big blocks of text make people tune out before they’ve even given your content a chance. And yet, so many companies continue to send long text-heavy emails that are not getting read.

Are you feeling like your inbox is more cluttered than ever? You're not alone! Luckily, there's a way to cut through the...
05/28/2020
Email Marketing: How To Radically Cut Through the Noise 🔪 The new secret weapon for emails that truly stands out - Idomoo Blog

Are you feeling like your inbox is more cluttered than ever? You're not alone! Luckily, there's a way to cut through the noise:

#videomarketing #personalizedvideo #marketing #emailmarketing

https://blog.idomoo.com/email-marketing-how-to-radically-cut-through-the-noise/

Let’s face it, every additional word I write here risks losing your attention. Big blocks of text make people tune out before they’ve even given your content a chance. And yet, so many companies continue to send long text-heavy emails that are not getting read.

Managing calls from concerned borrowers about their forbearance options can be daunting, especially when call centers ar...
05/21/2020
Interactive, Personalized Video Eases the Load on Mortgage Customer Service During COVID-19 - Idomoo Blog

Managing calls from concerned borrowers about their forbearance options can be daunting, especially when call centers are understaffed. Luckily, there's a better way.

https://blog.idomoo.com/interactive-personalized-video-eases-the-load-on-mortgage-customer-service-during-covid-19/

#forbearance #paymentholidays #selfserve #interactivevideo #mortgages

During the COVID-19 pandemic, mortgage companies are offering their customers several loan forbearance options to provide temporary relief to those who have suffered financial hardship during this time. Unfortunately, customers don’t understand how forbearance works – namely, if, when, and how m...

In challenging times, even the simple act of checking in and showing you care can make a difference for partners, custom...
05/13/2020
American Airlines “Checks In” to Offer Hope During COVID-19 - Idomoo Blog

In challenging times, even the simple act of checking in and showing you care can make a difference for partners, customers or employees. Read how American Airlines used Personalized Video to do just that.

https://blog.idomoo.com/american-airlines-checks-in-to-offer-hope-during-covid-19/

#gratitude #crisiscommunications #covid19

Virtually every industry is suffering – directly or indirectly – over the worldwide shut-down caused by the novel Coronavirus. And of course, the airline industry is perhaps one of the hardest hit: In April 2020, global passenger capacity was down by a crippling 91%; the International Civil Avia...

Lower call volume or better customer satisfaction? Why not both?https://blog.idomoo.com/how-to-reduce-call-volumes-and-i...
05/08/2020
How to Reduce Call Volumes and Improve Customer Satisfaction - Idomoo Blog

Lower call volume or better customer satisfaction? Why not both?

https://blog.idomoo.com/how-to-reduce-call-volumes-and-improve-customer-satisfaction/

#customerservice #customersatisfaction #marketing #videomarketing #digitalonlyworld

The Problem “Can you read minds?” Ask most call center professionals and the answer is, “Sort of.” Call center employees are asked the same questions day-after-day, and call-after-call. So much so, that you wonder, “Well, why can’t a well-designed website FAQ solve the problem?” FAQs c...

Managing borrower questions surrounding mortgage forbearance is challenging with understaffed call centers. But market l...
05/07/2020
Streamlining Mortgage Forbearance Communications - Idomoo Blog

Managing borrower questions surrounding mortgage forbearance is challenging with understaffed call centers. But market leaders are using an easy and simple solution:

https://blog.idomoo.com/streamlining-mortgage-forbearance-communications/

#mortgage #forbearance #loanforgiveness

Today, over 6% of all mortgages are in forbearance. That’s up from only 0.25% at the beginning of March.12 An astronomical increase such as this has the potential to lead to astronomical problems, such as potentially devastating consequences for borrowers who don’t fully understand their forbear...

We launched our #MyThankYouVideo campaign to help spread gratitude, and we've loved seeing how these videos touch those ...
04/30/2020
Why I'm making #MyThankYouVideo - Idomoo Blog

We launched our #MyThankYouVideo campaign to help spread gratitude, and we've loved seeing how these videos touch those who send and receive them in a very personal way.

Read why our own Morgan Adler created her #MyThankYouVideo here.

https://blog.idomoo.com/why-i-am-making-mythankyouvideo/

#gratitude #covid19 #thankyou #payitforward

Every day at 7 pm, NYC claps. Every day at 7 pm, the city that never sleeps drops everything to recognize and thank our healthcare workers for the selfless love and compassion they show their patients. They’re doing their jobs, but really – they’re doing so much more than that. Healthcare work...

04/23/2020

We are all so thankful to those who are putting their lives on the line during these challenging times. Now, we'd like to help you show your gratitude in a new and surprising way.

Simply click below to generate your own #MyThankYouVideo to send your family member who's a nurse, your friend who works at the local grocery store or anybody else that is doing above and beyond to help us all.

https://thankyou.idomoo.com/

In the business world, the problem with empathy is that too many people don’t understand what it really means, how impor...
03/24/2020
The Role of Empathy in Corporate Communication During Coronavirus

In the business world, the problem with empathy is that too many people don’t understand what it really means, how important it is in successful communication and where to begin incorporating it.

In this article, we answer these questions and more. https://bit.ly/39d56Re

#communication #marketing #Personalization #videomarketing #PersonalizedVideo

When dealing with uncertainty, leaders need to look at communication from the perspective of the audience. This is what we call empathy.

Companies all over the globe are sending their customers and employees communication about #coronavirus; but not all com...
03/19/2020
COVID-19: When Communicating Early and Often Just Isn’t Enough

Companies all over the globe are sending their customers and employees communication about #coronavirus; but not all companies are doing it effectively. Is yours?

Take a look at these examples before you plan your next outreach. #marketing #hr #personalization #crisiscommunication

http://bit.ly/2wiryL4

The main driver of fear and anxiety is lack of knowledge, and therefore maintaining an open line of communications with customers is a guaranteed way to provide the answers they require and to appease their concerns ... Personalized Video has already been used to connect between CEOs and customers o...

02/29/2020
CCP Games - EVE Online

Check out this awesome example of #videomarketing and #emailmarketing by @CCPGames. The company was able to offer personalized messages based on the user's account info to deliver a truly engaging experience. #marketing
https://bit.ly/2vCCiU9

02/21/2020
Barclays Loan

Check out how we helped @Barclays use detailed customer data to explain their offering and to deliver the campaign in an engaging way. #Data-driven #personalizedmarketing #marketing #personalization #videomarketing #emailmarketing #engagement

https://bit.ly/3bG9b2x

Personalized video from leading UK bank, Barclays offering customers a loan that's bespoke to their needs.

02/16/2020
Delta - 360

Great #videomarketing campaign by @Delta. The #CTR from the email to the landing page hosting the video was 500% over its benchmark. See how the company used personalized data to connect with each user. See how we helped them achieve success. #marketing http://bit.ly/2SvCYDx

01/27/2020
The Digital Project

Some great work by our partners The Digital Project for Mediaset in Italy!

#thedigitalworks > Un lungo anno di vita insieme ripercorso in un video personalizzato. Così Mediaset Play, la tv ... ⇓

...on demand del Gruppo Mediaset, ha celebrato l'arrivo del 2020 coinvolgendo ogni subscriber. Un video recap personalizzato del proprio 2019 con la scoperta delle novità più rilevanti della nuova stagione.

Un grande sforzo a tempo di record concepito a quattro mani con il team Play, Marta Dones e Francesca Azzolina in primis.

Per scoprire di più sui vantaggi del marketing personalizzato clicca qui
> https://idomoo.thedigitalproject.it

#video #marketing #branding #personalization #personalizedvideo #digitalmarketing #thedigitalproject #customerjourney #retetionmarketing #tv Idomoo

We are very proud of our life-saving work with Citizen and the NHS! https://www.thelondoneconomic.com/lifestyle/health/n...
10/29/2019
New ‘You & Type 2’ Initiative for South Londoners Aims to Improve Lives of Diabetes Patients

We are very proud of our life-saving work with Citizen and the NHS! https://www.thelondoneconomic.com/lifestyle/health/new-you-type-2-initiative-for-south-londoners-aims-to-improve-lives-of-diabetes-patients/28/10/

#diabetes #PersonalizedVideo #TechnologyForGood #type2diabetes

The London Economic | New ‘You & Type 2’ Initiative for South Londoners Aims to Improve Lives of Diabetes Patients | Health

We closed our latest funding round! We're looking forward to continue delivering outstanding customer experiences throug...
10/24/2019
Personalized Video platform Idomoo secures $18M in latest round

We closed our latest funding round! We're looking forward to continue delivering outstanding customer experiences through #PersonalizedVideo

https://www.morningstar.com/news/accesswire/563921msn/personalized-video-platform-idomoo-secures-18m-in-latest-round

Accesswire Personalized Video platform Idomoo secures $18M in latest round Provided by Accesswire Oct 23, 2019 3:00 PM UTC NEW YORK, NY / ACCESSWIRE / October 23, 2019 / Personalized Video (PV) company Idomoo recently concluded a successful funding round, raising $18 million from investors led by ve...

Idomoo & its partners @Accorhotels and @PlanCanada are shortlisted for the @TheDrumAwards for Best Tech Platform, Techni...
09/12/2019
Heineken, Nike, Gillette, Smirnoff, The UN: The DADI's 2019 full list of finalists revealed

Idomoo & its partners @Accorhotels and @PlanCanada are shortlisted for the @TheDrumAwards for Best Tech Platform, Technical Innovation and Website Video / Video categories! https://www.thedrum.com/news/2019/08/29/heineken-nike-gillette-smirnoff-the-un-the-dadis-2019-full-list-finalists-revealed

Heineken, Nascar, Nike, Virgin Trains, Emirates, Kia, Samsung, Pandora, HSBC, Sky, FIFA, Smirnoff, Boots, Gillette, Beats and HBO are just some of the brands who have made the shortlist for The DADIs (The Drum Awards for the Digital Industries) 2019.

Come visit us at the Aviation Festival today through Friday!
09/04/2019

Come visit us at the Aviation Festival today through Friday!

09/03/2019

Going to #aviationfest in London this week? Come hear our talk on CX-driven loyalty, or drop by our booth to say hi!

Idomoo's cover photo
08/03/2019

Idomoo's cover photo

Attending CXFS in Boston this week? Come visit us!
07/29/2019

Attending CXFS in Boston this week? Come visit us!

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